The Apple logo
The Apple logo

Apple X is freezing up, but Apple says “Don’t worry”

Belum apa-apa, and the Apple iPhone X is already reporting problems.

According to GSM Arena, there’s reports that the OLED display of the iPhone X can get unresponsive at low temperatures, and Apple has acknowledged the issue.  According to the site, the new flagship needs just a few seconds to stop detecting touches in temperatures around 0 degrees Celsius (or 32 degrees Fahrenheit).

I believe the issue is happening to users in countries currently experiencing winter, but not prevalent for those in South East Asia as we hardly get temperatures below 16 degrees here, and we don’t actually make it a habit to store our phones in the refrigerators.

Apple has therefore issued a statement in regards to the issue and said that the problem appears after a rapid switch from warm to a cold environment and several seconds are needed for the OLED to be working again.  They added that the problem is not present on all iPhone X units.

However, Apple being the nice company they are, also promised they would be addressing the issue in a software update, expected ‘very soon’. They also added that iOS devices should be operational and used at temperatures between 0 and 35 degrees Celsius.

So if you have pre-ordered your iPhone X, or is still counting money to buy it when it’s available in your place… worry not. There’s a fix to the issue.