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Digi 3G tower shutdown delayed due to floods

Digi will delay the shutdown of 3G connectivity from several of its towers in light of the recent floods and preparation for more wet days ahead.

The company in a statement said that its 3G network shutdown in Perak, Penang, Kedah and Perlis will now be on 3 January 2022, while the shutdown in Selangor and Federal Territories (including Putrajaya) will be on 6 January 2022.

It further adds that plans to retire its 3G network in Sarawak will proceed as scheduled on 30 December 2021, with migration for customer in 4G in Sabah, Eastern (Kelantan, Terengganu, Pahang), and Southern (Johor, Melaka, Negeri Sembilan) regions already proceeding as planned.

In addition to that, Digi’s current priority is to keep Malaysians connected by ensuring network service availability at sites affected by the floods.

Due to this, its 24-hour Response Teams have been working round-the-clock to quickly restore impacted sites, mainly in Selangor, Kuala Lumpur, Pahang, Negeri Sembilan, and Kelantan with restoration works at several areas are still ongoing, as some roads remain inaccessible.

With more days of heavy rainfall forecasted in the coming week across several states in Malaysia, Digi is on standby to mobilise its resources for immediate network restoration works.


In case you didn’t know, the nationwide 3G shutdown is part of the Jalinan Digital Negara (JENDELA) initiative, which aims to enhance Malaysia’s digital infrastructure and provide seamless digital connectivity for all.

The shutdown will enable 3G spectrum to be repurposed to enhance the 4G LTE network performance, allowing for better quality of internet experience for all users.